Refund policy
We want you to be satisfied with your purchase.
Exchange Eligibility:
- Items can be exchanged within 7 days of delivery.
- The item must be unused, unworn, unwashed, and in its original condition with tags attached.
- Exchange is available for size or product-related issues, subject to availability.
Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos/videos. We will review the issue and arrange an appropriate replacement or exchange.
Non-Returnable Items:
Items that have been worn, washed, damaged by the customer, or returned without original packaging/tags may not be accepted.
Refunds:
Refunds are handled on a case-by-case basis. For Cash on Delivery orders, any approved refund will be processed through an agreed payment method.
Return Shipping:
If the return/exchange is due to our mistake or a defective/incorrect item, we will cover the applicable return delivery cost. For size-change requests, return delivery charges may apply.
For return or exchange requests, please contact us through our Contact page.